What if I am injured or need modifications?

Please show up 5-10 minutes early for class. Our reception team and coaches will take you through the program to ensure you are given modifications that will work for you. If you’d like us to know anything before class, feel free to reach out to us beforehand.

I’m pregnant, can I take class?

Absolutely! Our team is pre and postpartum trained to support your needs. 

What is the cancellation policy for class?

To avoid the $25 late cancel fee, make sure to cancel your reservation at least 2 hours prior to class start time. A class reservation canceled within 2 hours will be subject to the fee.

What is the late arrival policy?

Group Training classes have a 10-minute late arrival policy. To ensure that you have the proper time to warm up and join in on the group joint prep and activation, we ask that you arrive as close to class start time as possible. If you arrive past the 10-minute mark, you will not be admitted to class. We know things (and traffic) happen! If you are late, you can always stick around in the Ethos Den (our coworking + coffee space) until the next class or check in with our team to see if you can utilize your credit for a Recovery time slot. 

What is the waitlist policy?

If class is full, you will have the opportunity to sign up for the waitlist. In the event that someone cancels their reservation, you will be notified by Mindbody that you are moved from the waitlist to class. In the event that you receive this email within 4 hours of the scheduled class time and cannot attend, you will not be charged.